Saturday, December 12, 2009
Friday, December 11, 2009
We started the weekend off with a much needed spa day at the Royale Maison and Spa in Colleyville. Between mimosas and delicious cheese, we were pampered with massages, facials, and pedicures! We didnt want this part of retreat to end!
Friday evening we were hosted by Brio's for dinner. We were treated VIP in their private dining room - this room is perfect for a rehearsal dinner or any other small event! Regina and the staff at Brio's welcomed us and did not even let us order - they had prepared a meal fit for a king and we enjoyed every last bite! I wish I could describe the amount of food that we consumed! We tasted four appetizers, lobster bisque soup, two salads, five entrees, and three desserts!
Saturday was our primary training day! We got down to business by looking back and learning from this year and setting goals for next year. We focused on providing better customer service and overall quality in each of the services we offer. We had two special presentations prepared for us to learn more about ethnic weddings. One of our senior consultants, Christina Tran, taught us about all the details that go into Asian weddings and we had a special guest, Kirtna Charavda with Simply Perfect Weddings that educated us on the rituals of Indian weddings. It was a great weekend of education, spending quality time as a team and learning how to better serve our brides and vendors!
You would think after our huge meal on Friday night we would not want to eat again, but we were up for the challenge! Rebecca Wright and Mike McClure invited us to dine with them at Trulucks. Rebecca and Mike were so gracious and the staff and service at Trulucks is top notch! We got so much special attention that a few of the other guests that were dining near us thought we were celebrities or someone famous - until we started taking pictures of our food - like this amazing display of cold stone crab and shrimp and our favorite the chocolate cake!!
A BIG thank you to the following people who made our retreat extra special. We thank you for your friendship and partnership as we try to provide the highest level of service to our clients!